Thank you for visiting and shopping at Valent Skin. Following are the terms and conditions that constitute our Shipping Policy.
Currently, we only provide shipping to Malaysia and Singapore.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1-2 business days. Orders might not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated Delivery Time
RM 8 (Penisular Malaysia)
Same day shipping
To enjoy same day shipping, place your order before 4 pm the same day.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
Valent Skin is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.